Privacy Policy for learneasy.space
Last updated: 11.12.2025
Career Worldwide LLC-FZ (“we”, “us”, “our”) operates the website learneasy.space and provides AI-powered tutoring services, online courses, memberships, and digital educational products.
We are committed to protecting your personal data and complying with applicable data protection laws, including the EU General Data Protection Regulation (GDPR).
This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, shop, learning platforms, and membership services.
1. Data Controller
Career Worldwide LLC-FZ
Meydan Freezone
The Meydan Hotel – 6th Floor Grandstand
Meydan Road, Nad Al Sheba
Dubai, United Arab Emirates
Email: support@learneasy.space
Website: https://learneasy.space
2. What Data We Collect
We collect the following categories of personal data depending on how you interact with our services:
2.1 Account and Membership Data
- Name
- Email address
- Login information
- Billing address (if provided)
- Purchased plans or memberships
- Course history
- Learning progress
Collected via:
- Prestashop
- PaidMembershipsPro
- Moodle (for online courses)
2.2 Payment Information
Payments are processed by external providers (e.g., Stripe, PayPal, bank processors).
We do not store full credit card numbers.
We may store:
- Transaction ID
- Payment method type
- Subscription status
- Invoice data
2.3 Technical & Usage Data (via Matomo Analytics)
We use Matomo On-Premise / Self-Hosted Analytics, privacy-friendly and GDPR-compliant.
Collected:
- IP address (anonymized)
- Browser type & version
- Device information
- Pages visited
- Duration of visit
- Referral pages
Matomo does not create personal profiles and does not share data with third parties.
2.4 Communication Data
When contacting us:
- Emails
- Forms submissions
- Support requests
2.5 AI Tutor Interaction Data
When using our AI Tutors or chat-based learning tools:
- Questions typed by the user
- Learning preferences
- AI-generated progress feedback
We store this to improve the learning experience but do not share it with third parties outside our AI hosting providers.
3. How We Use Your Data
We use personal data for:
3.1 Providing Our Services
- Managing accounts
- Providing access to courses and memberships
- Delivering AI tutoring services
- Processing payments
- Managing subscriptions
3.2 Improving Our Platform
- Optimizing website performance
- Enhancing AI tutoring accuracy
- Personalizing learning recommendations
3.3 Legal, Security, and Compliance
- Fraud prevention
- Compliance with tax or accounting rules
- Protecting our systems
We do not sell personal data.
4. Legal Basis for Processing (GDPR)
We process personal data based on:
4.1 Art. 6(1)(b) – Contract
For account creation, memberships, purchases, and course access.
4.1 Art. 6(1)(a) – Consent
For:
- newsletter subscriptions
- optional tracking (Matomo consent banner)
4.3 Art. 6(1)(f) – Legitimate Interest
For:
- platform security
- anonymized analytics
- preventing fraud
5. Cookies & Tracking
We use cookies for:
Required Cookies
- Login sessions
- Shopping cart
- Membership access
These cannot be disabled.
Analytics Cookies (Matomo)
- Used only with your explicit consent
- IP anonymized
- No cross-site tracking
You can withdraw consent at any time via the Cookie Settings link.
6. Sharing Your Data
We share data only when necessary:
| Provider | Purpose | Notes |
|---|---|---|
| Matomo Self-Hosted | Analytics | No third-party sharing |
| PaidMembershipsPro | Membership & subscriptions | Internal WordPress storage |
| Prestashop | E-commerce | Order & product management |
| Moodle | Course platform | Learning progress |
| Payment Providers (PayPal, Stripe, etc.) | Payment processing | No credit card storage |
| Email providers | Transactional emails | Minimal necessary data |
We do not sell or trade your information.
7. Data Storage & Retention
We keep personal data only as long as necessary:
- User accounts: until deletion
- Membership & purchase data: 7–10 years (legal compliance)
- AI learning data: until account deletion
- Analytics data: anonymized after 24 months
You may request earlier deletion (except where law prevents it).
8. International Data Transfers
The platform may operate servers in the EU, UAE, or other regions.
We ensure:
- Standard Contractual Clauses (SCC)
- GDPR-compliant hosting
- Encryption of all data transfers
9. Your Rights (GDPR)
You may request:
- Access to your data
- Correction of incorrect information
- Deletion of your account (“Right to be forgotten”)
- Restriction of processing
- Data portability
- Withdrawal of consent
Contact: privacy@learneasy.space
10. Security Measures
We use industry-standard protections:
- SSL encryption
- Firewall & malware protection
- Access control policies
- Secure databases
- Regular backups
11. Children’s Privacy
Our learning platform is not intended for children under 13 unless a school or guardian provides consent.
Users under 16 in the EU require parental approval.
12. AI Tutor Privacy Notice
Our AI Tutors may process:
- Chat inputs
- Learning preferences
- Language usage
- Subject selection
All data is used solely to deliver personal tutoring recommendations and improve system performance.
AI interactions may be processed through secure AI providers (e.g., OpenAI, Anthropic).
We do not use AI to:
- profile users for advertising
- sell data
- monitor user behavior outside the platform
13. Moodle-Specific Processing (if enabled)
Moodle processes:
- Course enrolments
- Assignments
- Grades
- Learning progress
- Certificates
All Moodle data is stored securely and used only for educational purposes.
14. Contact Information
For Data Protection matters:
Email: privacy@learneasy.space
Website: https://learneasy.space
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in services or legal requirements.
Updates will be published on this page with a revised date.